add77 Privacy Policy — Your Information Is Safe With Us
add77 places the highest priority on protecting your personal information. This policy clearly describes how we collect, use, and store your data.
Introduction and Overview
add77 is a trusted online betting and casino platform in Bangladesh. We take the privacy of our users very seriously. This privacy policy will inform you about what types of personal information add77 collects, how that information is used, who it may be shared with, and what steps we take to protect your data.
By using the add77 website or registering for our services, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please do not use our services.
This policy may be updated from time to time. We will notify you in advance of any significant changes. We therefore recommend checking this page regularly.
What Information We Collect
add77 collects various types of personal information to operate its services. This information is collected with your consent and through a fully transparent process.
a. Identity Information
Information you provide at the time of registration includes:
- Full name and username
- Date of birth (for age verification — only users aged 21 and above may register)
- Email address
- National ID card or passport number (required for KYC verification)
- Current address
b. Financial Information
The following information may be collected to process deposits and withdrawals:
- Mobile banking number (bKash, Nagad, Rocket)
- Transaction history and reference numbers
- Deposit and withdrawal amounts and dates
Note: add77 does not directly store any bank account numbers or card details.
c. Technical and Usage Information
Information automatically collected while using our platform:
- IP address and device information
- Browser type and version
- Time of website visits, page view history
- Cookie and session data
- Login and logout times
- Game type, betting history, and game activity
How We Use Your Information
add77 uses collected information only for specific and legitimate purposes. We will never use your information for unnecessary or unauthorized purposes.
🔐 Account Management
Your information is used to create, verify, and manage your add77 account. Age verification and identity confirmation are part of our responsible gaming policy.
💳 Financial Transactions
Your information is used to securely process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain transaction records.
🛡️ Security and Fraud Prevention
Your information is analyzed to detect suspicious activity, keep accounts secure, and ensure the integrity of the platform.
🎧 Customer Support
Our 24/7 live chat support team uses your account information to resolve your issues quickly.
📊 Service Improvement
Your information is used to analyze user experience, improve service quality, and manage new features.
📩 Communications and Notifications
Your email address is used to send important account updates, security alerts, and relevant promotional information.
Cookies and Tracking Technologies
Cookies and similar technologies are used to ensure the smooth operation of the add77 website and to improve your browsing experience.
Types and Purposes of Cookies
- Essential Cookies: These cookies are essential for keeping login sessions active and ensuring security.
- Functional Cookies: Used to remember your language preferences and site layout.
- Analytical Cookies: Used for anonymous analysis to understand how our services are being used.
You can disable cookies from your browser settings. However, this may limit some features of the website.
Sharing Information With Third Parties
add77 does not sell your personal information to any third party. However, information may be shared in the limited circumstances described below:
Payment Processing Partners
Necessary information is shared with the relevant payment provider to process financial transactions via bKash, Nagad, and Rocket. This information is used solely for the purpose of verifying and completing transactions.
Legal Obligations
In response to a legal order, court directive, or valid request from a government authority, we may be required by law to provide information.
Technical Service Providers
Technology partners that assist in operating the platform (such as server services and analytics tools) may access information on a limited basis — solely to perform their designated services. They may not use this information for any other purpose.
Data Security Measures
add77 has adopted industry-standard security measures to protect your information. The key pillars of our security framework are described below:
SSL Encryption
Our entire website is protected by 256-bit SSL encryption. Your information remains fully encrypted during transmission and receipt.
Firewall and Access Control
Our servers have advanced firewall systems and strict access controls in place. Only authorized personnel can access the necessary information.
Regular Security Audits
Our security team regularly tests the system for vulnerabilities and addresses any risks promptly.
Password Protection
Your password is stored in hashed and encrypted form. No add77 employee can view your password. Please do not share your password with anyone.
- Use a strong password (a combination of uppercase and lowercase letters, numbers, and symbols)
- Change your password regularly
- Avoid using the same password elsewhere
- If you notice any suspicious activity, contact us immediately
Data Retention Period
How long add77 retains your information depends on the type and necessity of the data:
Active Account Information
Identity and financial information is retained for as long as your account remains active. This information is necessary for service delivery and legal compliance.
Closed Account Information
Even after an account is closed or deleted, certain information (particularly financial transaction records) may be retained for a specified period due to legal obligations. After that period, the information is securely deleted or anonymized.
Analytical Data
Anonymous usage statistics and analytical data may be retained long-term for service improvement purposes. No individual can be identified from this data.
Your Data Rights
As an add77 user, you have the following rights over your own personal information:
📋 Right to Access
You have the right to know what information we hold about you and to request a copy of it.
✏️ Right to Rectification
If any of your information is incorrect or incomplete, you have the right to request that it be corrected or updated.
🗑️ Right to Erasure
In certain circumstances, you have the right to request that your personal information be deleted — however, some information may need to be retained due to legal obligations.
🚫 Right to Object to Processing
You have the right to object at any time to your information being used for marketing purposes.
Protection of Minors
add77 is intended for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. Age verification during registration is mandatory.
If we are informed that a minor has registered on our platform, that account will be closed immediately and the associated information will be deleted.
If a parent or guardian believes their child has registered on our platform, please contact us at [email protected].
Changes to the Privacy Policy
add77 reserves the right to update or revise this privacy policy at any time. For any significant changes, we will notify you through the following methods:
- A clear notice will be published on the website
- Registered users will be notified by email
- The "Last Updated" date at the top of this page will be changed
Continued use of our services after any changes will be considered acceptance of the new policy. We therefore recommend reviewing this page regularly.
Contact Us
Do not hesitate to contact us for any privacy-related questions, requests, or concerns. Our team is always ready to assist you.
[email protected]
24/7 live chat support in Bengali
Instant via live chat; within 30 business days via email
https://add77.lat
For more information, please read our Terms and Conditions and Responsible Gaming pages. We are always here to help with any issues you may have.